Privacy Policy

We all need them.

Last updated: January 2026

The Resource Roost ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in line with South Africa’s Protection of Personal Information Act (POPIA).

We believe in being clear, calm, and transparent, especially when it comes to families and children.

1. What information we collect

We only collect information that is necessary to provide our services and communicate with you.
This may include:

  • Your name
  • Your email address
  • Your mobile number (for WhatsApp updates, if you choose to join)
  • Basic usage data, such as pages visited on our website

We do not knowingly collect personal information from children.

2. How we collect information

We collect information when you:

  • Sign up to our mailing list
  • Join our WhatsApp channel
  • Contact us via our website
  • Browse our website (through cookies and analytics tools)

3. Why we collect your information

We use your information to:

  • Share curated recommendations and updates
  • Notify you when we launch or add new resources
  • Improve our website and content
  • Respond to questions or messages

We do not sell your personal information to third parties.

4. How your information is stored and protected

Your information is stored securely using trusted platforms such as Shopify and email service providers.
We take reasonable technical and organisational measures to protect your information from loss, misuse, unauthorised access, or disclosure.
Only authorised people have access to this information.

5. Sharing your information

We only share your information with third parties when it is necessary to operate our website or services. This may include:

  • Website hosting and e-commerce platforms (such as Shopify)
  • Analytics providers (such as Google Analytics)
  • Communication tools (such as email or WhatsApp platforms)

These providers are required to protect your information and only use it for the agreed purpose.

6. Cookies and analytics

Our website uses cookies to understand how visitors use the site and to help us improve your experience.
You can choose to disable cookies through your browser settings. Please note that some parts of the site may not function as intended if cookies are disabled.

7. Your rights under POPIA

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Withdraw consent at any time
  • Object to the processing of your personal information

To exercise any of these rights, please contact us using the details below.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

The Resource Roost
Email: theresourceroost@gmail.com